Browsing: Management and Performance

For many companies, HR service delivery is measured in cold metrics—response times, ticket resolution rates, and system efficiency. But for…

Some careers are loud and visible; others unfold quietly but leave a powerful mark. For Cleane Sarah Hernandez, CHRP, the…

Early in her leadership journey, Divina Gracia Sasuman, Certified Management Accountant, measured success by output. Projects were judged by how…

Motorola had world-class engineers, ultra-low defect rates, and the legendary Six Sigma program. Nokia kept pushing better hardware, faster processors,…

For leaders, some decisions are more than just business—they’re deeply personal. One of the hardest? Saying goodbye to team members…

The hospitality industry moves fast—guest expectations change, new technologies emerge, and unexpected disruptions can challenge even the most experienced managers.…

Leadership books often talk about finding your “style” and sticking to it. But for Dick Arnel Sevilla, Certified Management Accountant,…

For many leaders, keeping teams productive can feel like a tightrope walk. Push too hard, and you risk burnout. Go…

In the high-pressure world of professional kitchens, leadership is often loud, intense, and hierarchical. But for Chef Rey P. Parreño…

Rene T. Domingo has spent decades helping companies improve quality and operations—but he’s not impressed by perfection for perfection’s sake.…