In the world of Human Resources, there’s no such thing as a perfect solution. Every policy, system, and support strategy must adapt to real-world complexities—and for Benjie Unica, that truth became one of the most powerful lessons of his career.
“Taking consistent, thoughtful steps forward creates more impact than waiting for the perfect solution,” Benjie tells Financial Adviser PH.
As a Certified Human Resource Professional and HR operations leader, Benjie has worked across service design, case management, and employee support. But whether he’s solving complex HR issues or managing global service metrics, one principle anchors his approach: progress over perfection.
Where the Lesson Began
Benjie’s HR journey didn’t start with a clear plan. He pivoted from pilot training and business management into people leadership—learning through hands-on experience and exposure to real labor relations cases during college.
Early in his HR career, he found himself frustrated by imperfect systems, evolving expectations, and constant change. But he soon realized that trying to get everything right the first time was holding him back—and delaying impact.
“HR is rarely black and white. The best thing we can do is move forward with clarity, test improvements, and keep refining along the way.”
Why Consistency Beats Complexity in HR
Benjie’s belief in steady progress now shapes everything he does—from improving help desk processes to designing employee service models that work at scale.
Instead of waiting to launch the “perfect” system, he prioritizes:
Clear communication
Transparent feedback loops
Practical, scalable improvements
Team alignment through small, strategic steps
“We don’t need massive overhauls all the time. Often, it’s the 1% improvements—done consistently—that create real change,” he explains to Financial Adviser PH.
Leading With Patience, Purpose, and Agility
In high-pressure HR environments, Benjie’s mindset offers both stability and momentum. Whether dealing with cultural shifts, tech integration, or performance concerns, he helps teams stay grounded—while moving forward.
“Perfectionism can paralyze progress. But resilience and intentional action help us serve better, lead better, and grow together.”
He coaches his peers and junior HR professionals to embrace mistakes as data, treat setbacks as feedback, and view every effort as part of a longer journey.
A Mindset for Every HR Professional in Transition
Benjie’s advice applies to more than just HR—it’s for anyone navigating change, complexity, or career growth.
“You don’t have to have it all figured out. Start where you are, take the next right step, and trust that it’s adding up.
