As companies grow and expand across locations, managing people becomes more complex—but also more meaningful. Alyssa Alillana, Certified Human Resource Professional, knows this challenge firsthand. She provides strategic HR leadership under a shared services model, overseeing multiple hotel branches with a people-first lens.
Her approach? A balance of empathy, structure, and accountability—delivered through a deep understanding of how today’s workforce thinks, feels, and performs.
“I approach people management with a balance of empathy, structure, and accountability,” Alyssa shared in an exclusive interview with Financial Adviser PH.
“I believe that effective people management starts with understanding each employee’s strengths, motivations, differences, and challenges.”
Leading Across Locations—With People at the Center
In her current role, Alyssa ensures full compliance with labor laws, leads internal HR audits, and supports cross-functional coordination with operations, sales, finance, and events. Managing HR across several branches means thinking beyond policies—it means tailoring leadership to each site’s unique culture, challenges, and team dynamics.
Her leadership style recognizes that people are not one-size-fits-all. Each employee requires a thoughtful approach that balances operational goals with personal growth.
Recruitment, Then Retention—Through Engagement That Evolves
While recruitment remains one of her biggest passions, Alyssa knows that hiring the right talent is only half the job. The other half is making sure they stay—and thrive.
“Nowadays, there are lots of studies on multigenerational workforce,” she noted.
“There is no standard way of providing engagement. You have to proactively craft all aspects to sustain engagement, anchoring it on sustainability and inclusivity.”
That’s why Alyssa no longer sees engagement as a one-time HR initiative. Instead, she champions continuous experience—from onboarding to career development and day-to-day interactions. Whether it’s designing branch-specific engagement plans or coaching managers on inclusive leadership, she keeps one goal in mind: create a workplace where everyone can perform, belong, and grow.
Building a Culture That Lasts
What excites her most in HR today isn’t just tech or trends—it’s the shift toward human-centered leadership. As more companies realize that employee experience drives performance, Alyssa helps lead that transformation from the ground up.
She understands that culture is not built through memos or manuals. It’s built every day—through consistent leadership, genuine communication, and systems that prioritize people as much as productivity.
By bringing structure to fast-paced environments and heart to HR strategy, Alyssa Alillana is proving that managing people across branches isn’t just about scale. It’s about sustainability—and making every person, in every branch, feel seen and supported.
