“In order to thrive in the global field of tourism and hospitality one must possess empathy, resiliency, and flexibility,” says Deborah Charisse Jagodilla, Certified Hospitality Professional. “The character of a person is vital in shaping the framework of the ever-changing and dynamic world of tourism and hospitality industry.”
For Jagodilla, technical skills and academic credentials are important, but it’s a person’s integrity and values that determine their long-term success. There was a defining moment in her career when she chose to protect her principles rather than compromise for an opportunity. “There was a time wherein I have to follow my conviction and principles even if I have to lose my career; it was really a struggle to lose an opportunity but then I realized that it is better to preserve one’s dignity and principle over temporal and fleeting allurements of this world.”
As an educator, she also applies these values to how she stays competitive in a fast-changing industry. “Being an educator I have to work hard in making sure that I am delivering an up-to-date information to my students. I equip myself by attending seminar workshops and training’s related to the industry. I accept offers as a research reviewer (International Research Journal) in order to increase my professional connections and thoroughly enhance my skills in the area of tourism and hospitality research.”
For her, standing out in the tourism and hospitality field is not just about meeting industry standards—it’s about making a meaningful impact. “A standout candidate must be able to rise above the dictates of culture and be able to create an impact which will help empower the next generation.”
She also emphasizes the importance of continuous growth. “Embrace the lifetime journey to learn from others, connect and get certifications from Certified Tourism and Hospitality Institutions (ITHP).”
The best career advice she has ever received is simple yet powerful: “Pray and believe in your dreams.” It’s a philosophy that ties her commitment to personal integrity with her vision for the future of hospitality—where character, not just credentials, defines the leaders who will inspire the next generation.
