When Bren James Manlangit, a Certified Management Accountant (Australia), started out as an accounting consultant, he focused on sharpening his technical skills. But what helped him rise from finance supervisor to CFO wasn’t just spreadsheets or certifications—it was emotional intelligence.
“I lead with empathy because I know they are people. They have their own life, their own challenges,” Manlangit told Financial Adviser PH. That mindset, he says, has helped him lead high-performing teams, manage burnout, and navigate career-defining decisions.
Why emotional intelligence matters more than ever
In today’s hybrid work culture and pressure-driven environments, leaders who can stay calm under pressure—and understand how to manage people emotionally—stand out.
“During challenging times at work, I ensure that the team understands the ‘why’ behind their work,” Manlangit shared. “I want them to know their contribution matters.”
By doing that, he not only motivates his team, but also reinforces purpose and direction—something that’s critical in fast-paced industries like finance and digital.
Leadership isn’t just about performance—it’s about people
Manlangit recalled the hardest leadership decision he ever made: letting someone go. “It was challenging because it impacted people’s lives,” he said. “But it was necessary for the organization’s long-term success.”
The key? Balancing empathy and decisiveness. Emotional intelligence doesn’t mean avoiding tough calls—it means delivering them with compassion and clarity.
Productivity starts with emotional clarity
Manlangit is also a firm believer that your environment shapes your mindset. “Dressing properly helps me a lot,” he said. “Staying focused and having a very conducive working environment.”
His method for managing stress under pressure? Prioritize tasks, stay calm, and remove distractions—especially during high-stakes projects with tight deadlines.
Bottom line
For aspiring leaders, technical skills will get you in the door—but emotional intelligence will move you up the ladder. From reading the room to motivating your team during burnout, EQ is the leadership superpower that companies value more than ever.
And if you’re gunning for senior roles? Take it from someone who went from supervisor to CFO: understanding people might be the most valuable metric you manage.
